Effective Date: 1st January, 2025
At Ryde-Now, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, including Open Ride (online interstate travel booking), Chartered Ride (online private car booking), and Package Delivery (delivery between Lagos and Ibadan). By creating an account, logging into our website, or using our services, you agree to the practices described in this policy.
To provide our services and ensure a smooth experience, we collect different types of information. This may include information you provide directly, data we collect automatically when you interact with our platform, and information from third parties.
When you create an account or use Ryde-Now services, you provide us with the following personal data:
When you use our website or mobile app, we collect:
We may receive additional data from:
We use the personal information we collect to:
Ryde-Now only shares your personal data with trusted partners to deliver services effectively. We do not sell your personal information to third parties.
We share your information with:
We may share your information when required to:
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction.
You can opt out of promotional messages at any time by following the instructions in the messages or adjusting your settings in the app. Even if you opt out, we may still send you transactional or service-related communications (such as booking confirmations or security alerts).
You can enable or disable location tracking through your device settings, but doing so may limit certain features (like route optimization).
We are committed to protecting your personal data and have implemented appropriate measures to prevent unauthorized access, use, or disclosure. These measures include:
While we take significant precautions, no system is entirely secure. Please ensure that you protect your account credentials and notify us immediately of any unauthorized access to your account.
We retain your personal information:
Ryde-Now uses cookies and similar technologies to enhance your experience. Cookies help us:
You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our website.
Our platform may contain links to third-party websites or services that operate independently from us. Ryde-Now is not responsible for the privacy practices of those third-party sites. We encourage you to review the privacy policies of any external sites you visit.
Ryde-Now services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor without parental consent, we will delete it promptly.
Since Ryde-Now operates primarily in Nigeria, data collected from users is stored and processed within Nigeria. However, in cases where we work with third-party providers outside the country, we take measures to ensure that your data is handled securely and in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make significant changes, we will notify you via email or through the platform. Please review this policy regularly to stay informed about how we protect your data.
By creating an account, logging in, or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the terms outlined.